Our memberships are designed to make looking after your dental health simple and predictable, with routine preventive care included throughout the year. What’s included depends on the membership you choose. Our Smile Maintenance Plan includes two dental examinations and two routine hygiene appointments each year, alongside priority booking, eligible emergency assessments and 10% off eligible additional treatment.
Our Child Smile Add-on and Family Smile Plan include benefits specifically designed for children and families. Full inclusions are shown in the membership plans above and in our Membership Terms & Conditions.
Our Smile Maintenance Plan is available to eligible adult patients. The Child Smile Add-on is available for a child under 18 linked to an eligible adult membership, while the Family Smile Plan covers two adults and up to two dependent children under 18.
Membership is subject to eligibility and acceptance in accordance with our Membership Terms & Conditions.
Our first 300 qualifying Founding Members can join the Smile Maintenance Plan for £25 per month for their first 12 months, instead of the standard rate of £28 per month.
The first 50 qualifying Founding Families can join the Family Smile Plan for £60 per month for their first 12 months, instead of the standard rate of £65 per month.
Founding rates are subject to eligibility, availability and the full Membership Terms & Conditions. Standard membership rates apply thereafter.
If you attend and pay for a Sands End New Patient Examination and then join an eligible membership within 7 days, we will apply a £85 membership credit towards your first membership year. The credit is applied in accordance with our Membership Terms & Conditions and is not available as a cash refund.
Membership normally has a minimum initial term of 12 months, unless a statutory cancellation right applies.
After the initial term, membership continues on a monthly rolling basis and can be cancelled by giving at least one month’s written notice.
If membership is ended during the initial term outside any applicable cancellation rights, charges may apply in accordance with our Membership Terms & Conditions. This is much better than simply saying “you can cancel at any time”, which would be misleading.
Depending on your plan, membership may include up to two priority emergency dental assessments per membership year during normal Sands End opening hours. This covers the emergency assessment itself. Any X-rays, investigations, prescriptions or treatment required are charged separately, although eligible treatment may qualify for the applicable membership discount. Emergency appointments remain subject to clinical urgency and availability.
No. Membership is designed around preventive and routine dental care, rather than providing comprehensive cover for all dental treatment. Treatment outside your plan, such as fillings, crowns, root canal treatment, implants, orthodontics, or cosmetic treatment, is charged separately. Eligible additional treatment may receive the membership discount applicable to your plan, subject to exclusions and our Membership Terms & Conditions.
Potentially, yes. Needing existing or planned dental treatment does not automatically prevent you from joining an eligible membership. Membership does not, however, include treatment that falls outside your plan simply because you have joined.
Any additional treatment will be discussed separately and charged accordingly, with any applicable membership discount applied where eligible. Clinical recommendations will always take priority over membership benefits.
No. Included appointments apply to each 12-month membership period and do not roll over, accumulate or transfer into a future membership period. We therefore encourage members to use their included preventive appointments during each membership year.
If you need to change or cancel an appointment, please let us know as early as possible so that we can offer the appointment to another patient. Our usual Appointment & Cancellation Terms apply to membership appointments.
Late cancellations, missed appointments, or repeated rescheduling may result in the appointment being treated as used and/or an applicable charge being made, in accordance with our Membership and Appointment & Cancellation Terms.
Yes. Our Child Smile Add-on is £10 per month per child and is available for eligible children under 18 linked to an adult membership. For families with two adults and up to two dependent children under 18, our Family Smile Plan may provide a simpler option.
We’ll be happy to help you choose the membership structure that best suits your family.
